PAIA

Welcome to Intersect’s "promotion of access to information" policy.

We work hard to keep all our legal mumbo jumbo as simple as possible, but we still have to have it. 

If you have any queries about these terms and conditions, please email us at legal@intersectconnect.com.

1. What is PAIA?

The Promotion of Access to Information Act 2 of 2000 (PAIA) is a body of law promoting the right of access to information and fostering a culture of transparency and accountability in South Africa. 

Under certain circumstances, PAIA enables natural or legal persons to access information which is, or may be, being stored by a private body like Intersect. PAIA balances the right of access to information with the rights to privacy, commercial confidentiality and other rights listed in chapter 2 of the Constitution and is enforced by the Information Regulator (IR).

Intersect is fully committed to its obligations under PAIA and in order to assist a person wishing to access records held by us, we have compiled a Section 51 Manual which facilitates requests for information held by Intersect. Please refer to the IR’s website for more information regarding PAIA. 

2. So how does PAIA work at Intersect?

  • All Requesters need to consult our PAIA manual, available for download below, and complete the relevant form (Form 02), available from the Information Regulator’s website https://inforegulator.org.za/paia-forms/
  • Our Information Officer (IO) receives all PAIA requests through the Information Officer mailbox. The Privacy team analyses the request and determines if the information may be shared with the Requester or not
  • Should the request be declined, a formal response, signed by the Information Officer, is emailed to the Requester
  • If the request is approved, the Requester will receive a formal email, also signed by the Information Officer, containing the requested information
  • Should the information requested be publicly available, a formal request is not required

 

PAIA_Intersect

3. Downloads

You can download Intersect’s PAIA manual below:

Intersect_Section 51 Manual

 

Last updated 21 May 2024